Last updated: November 5, 2026
Because our print items are made to order, we do not accept returns or exchanges for change of mind or wrong size. Please check the size chart on each product before ordering.
Damaged, defective or wrong item
If your item arrives damaged, misprinted, defective, or is not what you ordered, we will send a free replacement or give you a full refund.
- Contact us within 30 days of delivery
- Include your order number
- Include a clear photo of the problem (and of the shipping label if the package was damaged)
Email: wissamsa87@gmail.com. There is no need to send the item back.
Lost packages
If tracking shows no movement for 30 days, or the package is marked delivered but you did not receive it, contact us and we will help with a replacement or refund.
Cancellations
Orders can be cancelled within 12 hours of purchase, before production starts.
Refund timing
Approved refunds are issued to your original payment method within 5–10 business days.
Partner-store products
Products bought through our partner links (for example AliExpress) are sold by that marketplace. Returns and refunds for those items are handled by the marketplace under its own buyer protection policy.